The data below was collected during the Great Survey near the end of the 2015-2016 school year. We had a sample size of 42 current students.
The methodology of focusing on Top Tasks was first introduced to me during an episode of The Web Ahead podcast. Episode #106: Focusing on Customer Top Tasks with Gerry McGovern.
Also Gerry’s fantastic article on A List Apart called What Really Matters: Focusing on Top Tasks discussed the same topic with graphs and charts! On to the Data.
HeritageCambridge.com Top Tasks
| Task | Votes | % of Total Votes |
|---|---|---|
| Course/Program information | 36 | 17% |
| Moodle course material access | 26 | 12% |
| Emergency information (closures and cancellations) | 23 | 11% |
| Upcoming events (chapels, conferences, on-campus tour) | 21 | 10% |
| Register/Apply for a course or program | 20 | 10% |
| Contact information for the school (address, phones number, email) | 16 | 8% |
| Faculty and Staff (pictures and contact info) | 13 | 6% |
| Student handbook | 13 | 6% |
| Read the Clipboard | 11 | 5% |
| Bookstore hours and info | 5 | 2% |
| Download/Listen to Audio from conferences and campus events | 5 | 2% |
| Student Counsel | 4 | 2% |
| Download/Listen to Audio from chapel | 4 | 2% |
| Cafeteria hours | 4 | 2% |
| Aletheia | 3 | 1% |
| History about Heritage College and Seminary | 2 | 1% |
| Job application for on campus job | 2 | 1% |
| Social media (Facebook, Twitter, YouTube) | 2 | 1% |
| Video | 0 | 0% |
| Donate for the benefit of future students | 0 | 0% |