Re-configure the Heritage VPN Connection

Changes have been made to the Heritage VPN server to improve the security and encryption of the connection.  Please follow the steps below to configure the Heritage VPN to use the L2TP/IPsec protocol and to update the pre-shared key.

If you just want to start from scratch to re-create the connection, simply delete the existing one and then follow the steps in the article Connecting to the Heritage VPN.

Windows 10

  • Open Start -> Settings
  • Choose Network & Internet
  • Choose Change adapter options under Advanced Network Settings
  • Right-click on Heritage VPN and choose Properties
  • In the Security tab change the Type of VPN to
Layer 2 Tunneling Protocol with IPSec (L2TP/IPsec)
  • Click Advanced settings
  • In the Use preshared key for authentication field enter:
Enter the pre-shared key (sent by an IT Admin)

Bonus

As an additional security measure, update these settings to match the following:

Data encryption: Maximum strength encryption
Use Extensible Authentication Protocol (EAP): Microsoft: Secured password (EAP-MSCHAP v2)
  • Click OK
  • Click OK
  • At this point you should be able to use the VPN like normal (by pressing Connect from the Internet Access icon in the lower right – near the clock).

MacOS

  • Open System Preferences
  • Choose Network
  • Choose Heritage VPN
  • Click Authentication Settings
  • In the Shared Secret field enter:
Enter the pre-shared key (sent by an IT Admin)
  • Click OK
  • Click Apply
  • At this point you should be able to use the VPN like normal (by pressing Connect).

How to book a vehicle

Heritage-owned vehicles can be booked through Outlook. The process is similar to booking a meeting room.

  • Create a New Meeting in Outlook.
  • In the Required (or Optional) field, type the name of the vehicle. Note: for equipment, like vehicles, we use the Required or Optional fields rather than the Location field (we would use the Location field if we were booking a meeting room).
  • Choose your start and end dates and times.
  • You can optionally use the Scheduling Assistant view to check the availability of the vehicle or to see who has it booked.
  • When you are happy with the booking details, and after you have included the vehicle as a Required or Optional attendee for the New Meeting, click Send.
  • You will receive a response from the system indicating the status of your booking. If the vehicle is available during the date/time selected the booking will be accepted.

Frame your webcam like a pro

Here are some general guidelines for framing a single subject while using a webcam. These guidelines work for most talking head shots as well.

  • Height of the camera or laptop or webcam should be at eye level. If it’s too low, the shot will come from below and people will see up your nose.
  • Your eye should be at or slightly above the top third of the frame.
  • The strongest light source in the room, such as a lamp, or an open window) should be in front of you.
  • There should be a tiny amount of space between the top of your head and the top of the frame.

Attend a Teams Live Event

We use the Teams Live Event broadcasting platform to host the online audience for many of our premiere events throughout the year such as the Heritage Preaching Lectures (HPL) or Ministry Leadership Day (MLD). If you’ve received an Attendee Link (likely sent to you over email) to one of these events, use the images below to get a sense of what to expect when you click the Attendee Link.

Step 1: Click the Attendee Link

When you click the Attendee Link in the email from Heritage you may see the following screen. It is possible, if you already have the Teams app installed, that this screen may be skipped automatically. In that case, you’re probably already on to step 2.

Options on this screen include:

  • Download and install the Teams app
  • Watch the event on the web instead
  • Launch the Teams app (if you have it installed already and it didn’t launch automatically)

Step 2: Join the Event

The first screen you will see is the Join screen. It will look similar to the image below. You will have the option to Join anonymously or to Sign in. You can join the event directly from a browser (Such as Firefox, Edge, Safari, or Chrome) or by downloading the Microsoft Teams app.

If you have a Microsoft Teams account, feel free to sign in. Otherwise, just click Join anonymously to access the event.

Step 3: Enjoy the Event

After you’ve joined the event, the event screen will appear. Once we start broadcasting from our event location, the screen will change to show our broadcast feed. If you join before we’ve started broadcasting you’ll be greeted by a friendly message.

Feel free to use the Ask a question button to submit a question. Many of events feature a question and answer (Q&A) period where we will answer as many questions as possible.

Accounts and IDs in use at Heritage

Heritage uses a number of different Accounts and IDs to identify you when accessing digital resources. Below is a list of the accounts and IDs in use at Heritage.

Heritage ID

This account is used by our staff and faculty. It allows individuals access to their Heritage email through Outlook on the Web, Microsoft 365 tools such as Teams and OneDrive, ADP Workforce Now, and more. Your Heritage ID and your Heritage email account are the same account.

myHeritage Account

This is an account in use by all members of the Heritage community. This includes students, faculty, staff, and alumni. myHeritage (Populi) is our college management system. It helps us keep track of our student records, facilitate classes and publish class content, among many other things.

Student ID

The Student ID is given to you when you become at student at Heritage. It is a unique number that is tied to your student record. It is assigned automatically by the myHeritage database when your student record is first created. Your student ID is easy to identify. It is the number directly underneath your name on the My Profile page in myHeritage. This number is also printed on your student card.

Person ID

The Person ID is a unique number that is automatically assigned to each individual represented in the myHeritage database. In the coming years, we will start using this ID across multiple systems to provide digital resources such as library resources. The Person ID is also easy to find. Simply navigate to the My Profile page in myHeritage. Then, in the address bar of your browser look for the eight (8) digit number (see image). That is your Person ID. This number may also be printed on your student card.

ADP Workforce Now Login

ADP Workforce Now is our new Human Resources tool. It’ll be our go-to tool for time sheet submissions, payroll information, vacation tracking, and more. You can access ADP Workforce Now in one of two ways. Login in using your Heritage ID or an ADP Workforce Now direct account.

Login using your Heritage ID

STEP 1: Login to Office 365

Login to the Heritage Office 365 portal using your Heritage ID* at office.heritagecs.edu. A link to this portal can also be found in the Helpdesk page of our website at discoverheritage.ca/helpdesk.

* Your Heritage ID is the same account as your Heritage email account, and the same account you might use to access a Heritage provided computer.

STEP 2: Open the ADP Workforce Now app

Once you’ve logged into the Heritage Office 365 portal, click on the All Apps button in the lower left.

Scroll down and look for the ADP Workforce Now icon. It’s red with the ADP logo in the middle. Clicking the app icon will open ADP Workforce Now.

Clicking on the app icon will automatically authenticate your Heritage ID and will open the ADP Workforce Now app.

Pro Tips

ADP Workforce Now is supported in desktop versions of Edge, Firefox, Chrome, and Safari.

Once you’ve accessed ADP Workforce Now through Office 365 at least once, the ADP Workforce Now app will now be available from the Waffle menu in the top-left of Office 365.

You can save a shortcut/bookmark to ADP Workforce Now by right-clicking the icon in Office 365 -> All Apps and choosing Copy Link from the context menu. Then just create a bookmark in your browser of choice and paste the link info into it. This way, you’ll be able to login directly without having to open Office 365 first.

Publishing Course Content on myHeritage

At Heritage, we use myHeritage (Populi) to publish our course content.  For your course, this can be done from the Lessons tab.

This article represents a summary of how to upload multimedia (video or audio) to your course. Populi has published a more detailed article on this topic called How to embed audio, video, and other kinds of files in a lesson.  Feel free to check it out for more info.

Upload them from your computer

  • Click the Add a Lesson button or open an existing lesson.
  • Click the Design tab to open the design view.
  • Choose to Add a Section and click File.
  • Drag and drop the file from your computer into the area that says Drag & Drop.
  • Once the video file is uploaded, click Save.  If this is a video file, the size is likely huge, so be patient.
  • There are other options in this view like marking a file as required.
  • When you save the file, Populi kicks off an encoding process (much like YouTube’s encoding) to get it ready for multiple device types.

Upload them directly from your phone or tablet

If you’ve recorded your file on a smartphone or tablet, you can upload them directly to myHeritage.

  • Open myHeritage is a browser (Safari, Firefox, Chrome, etc.) and login with your myHeritage account.
  • Navigate to your course and open the Lessons tab.
  • Touch the Add a Lesson button or open an existing lesson.
  • Touch the Design tab to open the design view.
  • Choose to Add a Section and click File.
  • Touch on the area that says Drag & Drop a File or Click to Choose.  This will open the file explorer on your platform.
  • For example, on iOS choose Photo Library.  Find the video you took (or edited) and touch Done.
  • Once the video file is uploaded, click Save

Classroom Equipment

All Heritage classrooms are outfitted with a relatively standard set of equipment.  Below is a list of the equipment available.  Some rooms have additional video and audio equipment to enable distance learning programs.  Feel free to have a look at this video if you’d like to familiarize yourself with the equipment in the classrooms.

Standard Equipment & Furniture

These pieces of equipment are available in every classroom on the Heritage campus.

  • Podium – a podium to rest lecture notes or a laptop or tablet on.
  • Computer – running the latest version of Windows 10.  Pre-loaded software includes…
    • Microsoft Office
    • Microsoft Teams
    • Zoom
    • VLC Media Player – video, audio, and DVD playback
    • AirServer (see below)
  • Projector – can display the computer, or another device using HDMI or VGA.
  • Screens – a primary screen and the projector screen both connected to the computer.
  • Speakers – all rooms have some form of external speakers.  In rooms with connected classroom equipment, the speakers are controlled from the touchscreen.
  • Credenza – a cabinet with the room equipment.

Microsoft Teams and Zoom

Microsoft Teams licenses are provided for all Heritage faculty, adjunct faculty, and staff.  Simply login to Microsoft Teams with your Heritage ID to access your meetings and this video conferencing platform.  Zoom licenses may be purchased and provisioned on a case-by-case basis by contacting the Heritage IT department.  For each of these tools, make sure you Sign Out before you leave the classroom.

AirServer

AirServer is a piece of software that allows us to connect a laptop, tablet, or smartphone using wireless display technology.  It replicates the functionality of Apple AirPlay, Miracast for Windows, and Google Chromecast.  To take advantage of this, your device must be connected to the Heritage Staff wireless network.  See the IT department for access to this network.

Connected Classrooms

Our connected classrooms (to date this includes classroom 102 and 201) have additional equipment for supporting classes with distance learning students.

  • Camera – a camera mounted on the wall.
  • TV – a large screen mounted on the wall near the camera for displaying far end video callers.
  • Microphones – Most rooms have multiple microphones.
    • Podium mic always wired.
    • Wireless lavalier mic.
    • Room mics.
  • Touchscreen – A small touchscreen to control the camera, microphones, and in some rooms (201) it can control the speakers.

Self-Guided Setup: MacBook

The laptop MUST be on the Heritage Staff wireless network for this process to work.  If you received the machine directly from the IT department, it will be.

Step 1: Login with your Heritage account

  • At the login screen click Other…
  • Enter your Heritage ID username (typically first initial + last name) and password
  • Press Enter
  • At the SecureToken prompt click Bypass

Step 2: Work through the Apple setup prompts

  • Please use the Apple ID assigned by the IT department when setup prompts you for an Apple ID.  This Apple ID will provide you with 200GB of iCloud storage for backups.  It will also associate the Mac hardware with this Apple ID.
  • You can still use a personal Apple ID for other Apple services such as iMessage and the App Store.

Step 3: Setup Heritage email

  • Open Outlook from Launcher or Spotlight
  • Click Get Started
  • Sign In to Outlook using your Heritage ID email address and password
  • Click Start Using Outlook
  • Click Add <username>@heritagecs.edu
  • Click Done

Step 4: Setup other applications

Feel free to launch and set up other applications such as…

  • OneDrive
  • Teams