Re-configure the Heritage VPN Connection

Changes have been made to the Heritage VPN server to improve the security and encryption of the connection.  Please follow the steps below to configure the Heritage VPN to use the L2TP/IPsec protocol and to update the pre-shared key.

If you just want to start from scratch to re-create the connection, simply delete the existing one and then follow the steps in the article Connecting to the Heritage VPN.

Windows 10

  • Open Start -> Settings
  • Choose Network & Internet
  • Choose Change adapter options under Advanced Network Settings
  • Right-click on Heritage VPN and choose Properties
  • In the Security tab change the Type of VPN to
Layer 2 Tunneling Protocol with IPSec (L2TP/IPsec)
  • Click Advanced settings
  • In the Use preshared key for authentication field enter:
Enter the pre-shared key (sent by an IT Admin)


As an additional security measure, update these settings to match the following:

Data encryption: Maximum strength encryption
Use Extensible Authentication Protocol (EAP): Microsoft: Secured password (EAP-MSCHAP v2)
  • Click OK
  • Click OK
  • At this point you should be able to use the VPN like normal (by pressing Connect from the Internet Access icon in the lower right – near the clock).


  • Open System Preferences
  • Choose Network
  • Choose Heritage VPN
  • Click Authentication Settings
  • In the Shared Secret field enter:
Enter the pre-shared key (sent by an IT Admin)
  • Click OK
  • Click Apply
  • At this point you should be able to use the VPN like normal (by pressing Connect).

How to book a vehicle

Heritage-owned vehicles can be booked through Outlook. The process is similar to booking a meeting room.

  • Create a New Meeting in Outlook.
  • In the Required (or Optional) field, type the name of the vehicle. Note: for equipment, like vehicles, we use the Required or Optional fields rather than the Location field (we would use the Location field if we were booking a meeting room).
  • Choose your start and end dates and times.
  • You can optionally use the Scheduling Assistant view to check the availability of the vehicle or to see who has it booked.
  • When you are happy with the booking details, and after you have included the vehicle as a Required or Optional attendee for the New Meeting, click Send.
  • You will receive a response from the system indicating the status of your booking. If the vehicle is available during the date/time selected the booking will be accepted.

Frame your webcam like a pro

Here are some general guidelines for framing a single subject while using a webcam. These guidelines work for most talking head shots as well.

  • Height of the camera or laptop or webcam should be at eye level. If it’s too low, the shot will come from below and people will see up your nose.
  • Your eye should be at or slightly above the top third of the frame.
  • The strongest light source in the room, such as a lamp, or an open window) should be in front of you.
  • There should be a tiny amount of space between the top of your head and the top of the frame.

Attend a Teams Live Event

We use the Teams Live Event broadcasting platform to host the online audience for many of our premiere events throughout the year such as the Heritage Preaching Lectures (HPL) or Ministry Leadership Day (MLD). If you’ve received an Attendee Link (likely sent to you over email) to one of these events, use the images below to get a sense of what to expect when you click the Attendee Link.

Step 1: Click the Attendee Link

When you click the Attendee Link in the email from Heritage you may see the following screen. It is possible, if you already have the Teams app installed, that this screen may be skipped automatically. In that case, you’re probably already on to step 2.

Options on this screen include:

  • Download and install the Teams app
  • Watch the event on the web instead
  • Launch the Teams app (if you have it installed already and it didn’t launch automatically)

Step 2: Join the Event

The first screen you will see is the Join screen. It will look similar to the image below. You will have the option to Join anonymously or to Sign in. You can join the event directly from a browser (Such as Firefox, Edge, Safari, or Chrome) or by downloading the Microsoft Teams app.

If you have a Microsoft Teams account, feel free to sign in. Otherwise, just click Join anonymously to access the event.

Step 3: Enjoy the Event

After you’ve joined the event, the event screen will appear. Once we start broadcasting from our event location, the screen will change to show our broadcast feed. If you join before we’ve started broadcasting you’ll be greeted by a friendly message.

Feel free to use the Ask a question button to submit a question. Many of events feature a question and answer (Q&A) period where we will answer as many questions as possible.

Accounts and IDs in use at Heritage

Heritage uses a number of different Accounts and IDs to identify you when accessing digital resources. Below is a list of the accounts and IDs in use at Heritage.

Heritage ID

This account is used by our staff and faculty. It allows individuals access to their Heritage email through Outlook on the Web, Microsoft 365 tools such as Teams and OneDrive, ADP Workforce Now, and more. Your Heritage ID and your Heritage email account are the same account.

myHeritage Account

This is an account in use by all members of the Heritage community. This includes students, faculty, staff, and alumni. myHeritage (Populi) is our college management system. It helps us keep track of our student records, facilitate classes and publish class content, among many other things.

Student ID

The Student ID is given to you when you become at student at Heritage. It is a unique number that is tied to your student record. It is assigned automatically by the myHeritage database when your student record is first created. Your student ID is easy to identify. It is the number directly underneath your name on the My Profile page in myHeritage. This number is also printed on your student card.

Person ID

The Person ID is a unique number that is automatically assigned to each individual represented in the myHeritage database. In the coming years, we will start using this ID across multiple systems to provide digital resources such as library resources. The Person ID is also easy to find. Simply navigate to the My Profile page in myHeritage. Then, in the address bar of your browser look for the eight (8) digit number (see image). That is your Person ID. This number may also be printed on your student card.

Publishing Course Content on myHeritage

At Heritage, we use myHeritage (Populi) to publish our course content.  For your course, this can be done from the Lessons tab.

This article represents a summary of how to upload multimedia (video or audio) to your course. Populi has published a more detailed article on this topic called How to embed audio, video, and other kinds of files in a lesson.  Feel free to check it out for more info.

Upload them from your computer

  • Click the Add a Lesson button or open an existing lesson.
  • Click the Design tab to open the design view.
  • Choose to Add a Section and click File.
  • Drag and drop the file from your computer into the area that says Drag & Drop.
  • Once the video file is uploaded, click Save.  If this is a video file, the size is likely huge, so be patient.
  • There are other options in this view like marking a file as required.
  • When you save the file, Populi kicks off an encoding process (much like YouTube’s encoding) to get it ready for multiple device types.

Upload them directly from your phone or tablet

If you’ve recorded your file on a smartphone or tablet, you can upload them directly to myHeritage.

  • Open myHeritage is a browser (Safari, Firefox, Chrome, etc.) and login with your myHeritage account.
  • Navigate to your course and open the Lessons tab.
  • Touch the Add a Lesson button or open an existing lesson.
  • Touch the Design tab to open the design view.
  • Choose to Add a Section and click File.
  • Touch on the area that says Drag & Drop a File or Click to Choose.  This will open the file explorer on your platform.
  • For example, on iOS choose Photo Library.  Find the video you took (or edited) and touch Done.
  • Once the video file is uploaded, click Save

Using myHeritage for Online Lessons

Log on to your course page on myHeritage. This is the same place you take attendance and enter grades. Along the left side is a column reading Dashboard, Syllabus, Files, Assignments, Lessons, Discussions, Tests, Calendar, Gradebook, etc. (See #1 in photo below.)

Create A Lesson

(all photos are from Marianne’s Intro to Children’s Ministry class)

  • Click on the Lesson tab. You will see this (click image for large version):

(click image to enlarge)

  • Click on the Add a Lesson tab. (See #2 in the photo above.)

(click image to enlarge)

  • Give the lesson a title and set the date and time it will be available (generally the time your class would normally start). If you click “after the previous lesson is completed”, that will override any date and time you make the lesson available. I usually leave it unchecked.
  • Add one lesson for each class you have left in your semester. You will see them appear as a list, as you can see in the first photo.
  • To give your lesson content, click on one of the lessons you have just created. It will open up to two tabs, as seen below:

(click image to enlarge)

My lesson already has content. Yours will be blank. The “view” tab (#5) is how the lesson will look to your students. The “design” tab (#4) is where you will add the content. Click it. Photo is on the next page. I don’t have time for fancy formatting!

(click image to enlarge)

Again, my lesson already has some content. But you will see the line at the bottom, #6.

A heading is just that. A text box will open up and you can type directly in it, and on the view tab, you’ll have a nice, bold heading.

Content is like what you see at the top of my lesson to the left. Again, a text box will open up. You can type in it directly to give the students directions, information, whatever. I think you can even add photos to that content. The text is fully formattable. (You can underline, highlight, use italics, bold, etc.)

Discussions allow you to post a topic and have students interact with that topic and with each other. I’ll talk more about that below.

Files are your Powerpoint slides (I always save them to PDF and upload the PDF) and your audio or video files. I’ll talk about that more below.

Link allows you post a link to a website or YouTube video. More below.

Lesson Content Types


Discussions are helpful ways to get students to interact with the material and each other in lieu of face-to-face interaction. Add a discussion and this box will open up. Give your discussion a catchy title, and then in the topic box create something for students to talk about. You can also drag and drop files or photos for students to interact with.

  • Beside Published, click yes.
  • Beside available, click the date of your class.
  • Beside Comments closed, click no.

Peer rating means that students can evaluate their peers’ comments. I don’t find it helpful, but to each his or her own.

Post first means that students must first reply themselves to the topic posted before they can see their peers’ posts. This is helpful to ensure originality of ideas.

Max comments and max replies are helpful if you have a student who posts dozens of times. As if. I usually leave these blank.

Allow students to add to the discussion: I usually click no. Probably because I’m a control freak. Mostly because I don’t know what it means. It’s never hindered my discussions online.

Require students to participate in the discussion. It is important that you click “yes” for this. It is the only way we can track participation for attendance.


This is what you will use to upload lecture notes (Powerpoint) and audio or video recordings.

I always save my Powerpoint slides as a PDF and upload the PDF.

Drag and drop the files you want to upload.

Hide file from students: No. What would be the point?

Show embedded preview player: Yes. This allows the students easy access to the files.

Require students to view or download? Yes. Again, it is how we will measure lesson completion for attendance records.


If you add a link, this box will open. You can give the link a title, and then copy and paste the URL (website). The students will see the title as a hyperlink.

Again, if you use a link, require the students to click it for attendance purposes.


Ok, that’s your lesson. Now go back to the very first photo, and have a look at #3.  If you click on that, you will see a graph that looks like this:

(click image to enlarge)

Each lesson will have a status bar showing how much of the lesson has been completed (if you’ve required all the elements to be done). If the student has completed the whole lesson, you can then mark that student as “present” in the attendance tab. If a student has not completed the lesson (or hasn’t completed enough of the lesson), you can mark that student as absent. You may notice that myHeritage now has a “notes” section beside each student’s name on the attendance roster. If a student is finished part but not all of the lesson, you could mark that student present and make a note of how much of the lesson was complete. If the student then has another lesson that is only partly completed, you could make that note and mark the student as absent the second time.

Windows 10 Command Line Equivalent of wuauclt

I’m saving this info for my own interest.  This article has been super-helpful regarding the command line tools available for diagnosing and fixing Windows update on Windows 10.

From the follow blog, I found these amazingly useful commands.

  • StartScan Used To Start Scan
  • StartDownload Used to Start Download of Patches
  • StartInstall Used to Install Downloaded Patches
  • RefreshSettings Refresh Settings if any changes were made
  • StartInteractiveScan May ask for user input and/or open dialogues to show progress or report errors
  • RestartDevice Restart device to finish installation of updates
  • ScanInstallWait Combined Scan Download Install
  • ResumeUpdate Resume Update Installation On Boot